Privacy Policy
We are committed to protecting your privacy and ensuring the security of your personal information.
Important Notice
This Privacy Policy explains how TravelAdventure (we, our or us) collects, uses, and protects your personal information when you use our website, mobile applications, or services. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
- Personal Information: Name, email address, phone number, passport details, travel preferences
- Payment Information: Credit card details, billing address (processed securely through encrypted payment processors)
- Travel Information: Destination preferences, travel dates, accommodation requirements, dietary restrictions
- Technical Information: IP address, browser type, device information, cookies, and usage data
How We Use Your Information
- Process and manage your travel bookings and reservations
- Provide customer support and respond to your inquiries
- Send booking confirmations, travel updates, and important notifications
- Improve our services and develop new features
- Send marketing communications (with your consent)
- Comply with legal obligations and prevent fraud
Information Sharing
- Travel Partners: Hotels, airlines, tour operators, and other travel service providers necessary for your bookings
- Payment Processors: Secure third-party payment services to process transactions
- Legal Requirements: When required by law, court order, or to protect our rights and safety
- Business Transfers: In case of merger, acquisition, or sale of our business
- We never sell your personal information to third parties for marketing purposes
Data Security
- SSL encryption for all data transmission
- Secure payment processing through PCI DSS compliant providers
- Regular security audits and vulnerability assessments
- Access controls and employee training on data protection
- Secure data storage with regular backups
- Incident response procedures for data breaches
Your Rights
- Access: Request copies of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Receive your data in a structured, commonly used format
- Objection: Object to processing of your personal information
- Withdraw Consent: Unsubscribe from marketing communications at any time
Cookies and Tracking
- Essential Cookies: Necessary for website functionality and security
- Analytics Cookies: Help us understand how visitors use our website
- Marketing Cookies: Used to show relevant advertisements
- Preference Cookies: Remember your settings and preferences
- You can control cookies through your browser settings
- Some features may not work properly if cookies are disabled
Data Retention
Booking Information
We retain your booking and travel information for 7 years after your trip completion for legal, tax, and customer service purposes.
Marketing Data
Marketing preferences and communication history are retained until you unsubscribe or request deletion of your data.
Account Information
Account data is retained for the duration of your account plus 2 years after account closure for security purposes.
Website Analytics
Anonymous usage data and analytics are retained for up to 2 years to help improve our services and user experience.
International Data Transfers
Your personal information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:
Adequacy Decisions
Transfers to countries with adequate data protection laws
Standard Contractual Clauses
Legal agreements ensuring data protection standards
Certification Programs
Partners certified under recognized privacy frameworks
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:
privacy@postcardtrip.in
Phone
+91-9821071644
Address
Fourth Floor, Plot no-5, Westend Marg, Saidulajab, Saiyad Ul Ajaib Village
Saket, New Delhi 110030
India
Response Time
We respond to privacy inquiries within 30 days
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the Last updated date.